{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Relational Approach: In Seniors' Care","title":"Taming Fear and Building Trust: A Relational Approach with Mindy Spigel","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/9909bc5e\"></iframe>","width":"100%","height":180,"duration":2013,"description":"What if the real barrier to connection in seniors’ care isn’t communication, but fear?\nIn today's episode, Mindy Spigel helps us reframe how we respond to families in moments of fear, stress, and uncertainty. Her powerful metaphor of the “snake on your head” will change the way you see emotional reactions in seniors’ care.\nYou’ll hear:\nWhy fear often looks like anger, and how to meet it with empathy, not defensiveness\nHow one warm welcome can shape a whole relationship\nWhy language matters more than we think\nThe impact of starting with yes, even when the answer is no\nWhy slowing down at the start can save hours later\nThis is a practical, compassionate conversation about building trust, reducing tension, and showing up with presence in the moments that matter most.\nYou can learn more about Mindy here:\nhttps://mindyspigel.com/\nhttps://www.linkedin.com/in/mindyspigel/\nemail: mgspigel@gmail.com\nTedx Talk https://www.youtube.com/watch?v=rIrXZJWs5N0\nYou can access the full show notes here","thumbnail_url":"https://img.transistorcdn.com/Y7H43Nt-nwH5RSAPax7GGLMVAHYouaK2kJXwV41GGHo/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS80YTI5/MWFiMDQyZTNhZDU3/Y2UyZDAzMWM5MmI1/ZjA3YS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}