{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Shop Talk Her Way","title":"What To Do When Business Slows Down | Ep 28","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/9956208e\"></iframe>","width":"100%","height":180,"duration":1256,"description":"In this episode, JeanAnn SaintGrace explains how shop leaders can turn slow periods into opportunities instead of letting them hurt morale. She shares practical ways to use downtime for training, cleaning, process improvements, customer outreach, and team development. JeanAnn also encourages owners to plan for seasonal slowdowns, support their teams, and use small culture-building activities to keep everyone engaged until business picks back up.\n\nTimestamps:\n00:00 Cheerleading Through Slowdowns\n 00:32 Turning Lemons Into Lemonade\n 01:21 Why Shops Get Slow\n 02:21 Training and Deep Cleaning Wins\n 03:59 Reaching Out to Customers\n 06:06 One-on-Ones and Team Reset\n 08:31 Planning for Seasonal Lulls\n 10:04 Vacation and Morale Boosters\n 11:51 Building a Fun Shop Culture\n 15:09 Budgeting and Preparing Ahead\n 17:49 Wrap Up and Sponsor Message","thumbnail_url":"https://img.transistorcdn.com/q_dcYl97XvsFQ6bcQkBJdL9zSZnZZSQltmWpYle-pkY/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS85ODA4/MDdmN2IxZjNkYzJi/MmZkNmE0Y2NlZjg4/N2Y1NS5KUEc.webp","thumbnail_width":300,"thumbnail_height":300}