{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"iGaming Daily","title":"Ep 471: Paddy Power's Million Pound Human Error - with Anna Soilleux-Mills","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/9b4fd4c7\"></iframe>","width":"100%","height":180,"duration":1314,"description":"Joe Streeter hosts the latest episode of the iGaming Daily podcast, sponsored by Optimove, and he's joined by SBC's new Editor-at-Large, Ted Menmuir, and a special guest, Anna Soilleux-Mills, Commercial and Regulatory Partner at CMS Law. Anna has a focus on the gambling, media and sports industries, and is the perfect guest to discuss a recent high profile gambling case in the courts - The High Court of Justice's recent ruling against Paddy Power to the tune of £1 Million, related to a disputed customer claim. Anna takes us through exactly what Paddy Power did wrong, from their terms and conditions to attempting to pass this off as a technical error, discusses the application of T&Cs, wider implications for the industry in consumer rights, and how forthcoming customer disputes will be judged. Host: Joe StreeterGuests: Ted Menmuir, Anna Soilleux-MillsProducer: Anaya McDonaldEditor: Martyn ElliottiGaming Daily is also now on TikTok. Make sure to follow us at iGaming Daily Podcast (@igaming_daily_podcast) | TikTok for bite-size clips from your favourite podcast. Finally, remember to check out Optimove at https://hubs.la/Q02gLC5L0 or go to Optimove.com/sbc to get your first month free when buying the industry's leading customer-loyalty service. ","thumbnail_url":"https://img.transistorcdn.com/cZ2FwM6s_9DEPwGCh6wV21TnqVO3P8VncmqH-PvKfjw/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS84M2U5/ODUxNDE4MDFjYTZm/Njc4OTFlMmJiNmRl/NGMzMC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}