{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Modern Manager","title":"166: Engage in Healthy, Productive Conflict","html":"","width":"100%","height":180,"duration":858,"description":"Every team experiences conflict at some point. Therefore, the question is not if or when, but how the conflict will unfold. Managers play an essential role in guiding the team’s ability to engage in healthy, productive conflict so that the team gets stronger and the work is better.\r\nToday's episode is the second in a two part series about conflict. In this episode, I’ll get into the difference between productive and unproductive conflict, how to deal with conflict in healthy ways, and tips for how to get your team to confront conflict head on. In episode 162, I explained the five conflict styles and how they can be beneficial or not. \r\nThe full episode guide includes sample norms for dealing with conflict as well as additional guidance for helping your team engage in healthy, productive conflict. Get it when you join the Modern Manager community or purchase the full guide at www.themodernmanager.com/shop.  \r\n \r\nGet the free mini-guide at www.themodernmanager.com/miniguides.\r\n \r\nSubscribe to my newsletter to get episodes, articles and free mini-guides delivered to your inbox. \r\n \r\nRead the related blog article: How To Effectively Manage Conflict At Work\r\n \r\nKey Takeaways:\r\n\r\nTeams that prioritize productive conflict and use a healthy approach become better and closer. Unhealthy, unproductive conflict slows down teams and worsens relationships.\r\nProductive conflict makes the work better. Unproductive conflict is a distraction.\r\nA healthy approach to conflict is grounded in trust and respect, and addresses the conflict head on. An unhealthy approach ignores the conflict or addresses it with ill will. \r\nTrust and respect are necessary for teams to feel safe sharing diverse perspectives and coming up with collaborative solutions. \r\nTeams need to learn which problems to focus on and which to let go of. \r\nDon’t try to “win” the argument. Go in with a curiosity mindset to learn about others’ perspectives and to explain your own.\r\nIf conflict is too heated, people won’t...","thumbnail_url":"https://img.transistorcdn.com/vh03-o0OUKG7JnFjtDqtJmV0y385f5sQOifebswPa_E/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQzNjM5LzE2OTA1/Nzg4MDYtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}