{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Service Industry Success","title":"53. How do I know I'm Fixing the Root Problem and Not Just a Symptom?","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/9c68c01d\"></iframe>","width":"100%","height":180,"duration":1352,"description":"A listener named “Lynn” wrote and she said, “I am facing a repetitive problem in my dispatch department that makes me want to pull my hair out because it’s so frustrating. Just like clockwork, I think the problem is solved, and before I know it, the same problem becomes an issue again. We have tried everything to fix this problem. It’s been going on for so long that I feel like we have been addressing symptoms, rather than the real problem. How do you figure out the root cause of a problem you face?”\r\n\r\n\r\n\r\nSo how do I know I'm taking on the root problem? Tune in to find out!","thumbnail_url":"https://img.transistorcdn.com/Gd2VsGVZQHyLXbrdwcngc9r8m8DWdSre5jcsNINqCqc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzIwMDI5LzE2MjIw/OTk0NTYtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}