{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Engineering Calmer Agencies & Consulting Firms: Calm is the New KPI","title":"Use This One Weird Metric To Measure Your Service Business With Rob Howard","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/9cc2904f\"></iframe>","width":"100%","height":180,"duration":2064,"description":"Rob Howard has one simple metric for measuring the financial health of his business: profit per hour per client. \r\n\r\nTracking that metric has changed how I evaluated and measured my own business and has become something I incorporate into my clients’ businesses as well. \r\n\r\nIt's not something you have to look at every day, but keeping track of this one metric will help you grow in a sustainable and financially healthy way. \r\n\r\nKey Takeaways:\r\n\r\n- What Rob considers to be the key metrics to measure for service business owners and how he determined which metric to measure the financial health of a business \r\n- What's happening behind the scenes for Rob to actually get to this profit per hour per client\r\n- How the number of dollars you made and the number of minutes you spent are data points where there is enough quantity to make real decisions based on them\r\n- What tools Rob is using to collect data or measure his metrics\r\n- What metrics he has consciously chosen not to track or pay attention to and some of the mistakes he has made with tracking metrics","thumbnail_url":"https://img.transistorcdn.com/HRs9DZmBS3RQgcFBs6ru_0TP86Ifi_bbNBqTrnI3FJc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9kZDVk/NjE1YzQyMDkzZWI5/ZTg4MjdjNzIwODc5/ZTdjZC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}