{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Everybody hates your brand","title":"Episode 59 - Talking about the point of Loyalty with special guest Adam Posner","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/9df6f279\"></iframe>","width":"100%","height":180,"duration":2399,"description":"In this episode, we talk to Adam Posner, founder of the loyalty consultancy The Point of Loyalty. \n\nWe cover the value of loyalty programs beyond the obvious, when a brand shouldn't have a loyalty program and how a brand's body language can really affect the success of its program.","thumbnail_url":"https://img.transistorcdn.com/sLn2AfIcefVnGtICNSlvLyhz-70oRx9bwdf1gR-w62g/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8xMDA3/ZmI1Y2ZkZjZiY2M2/ZjE3NjExZjczYmIz/ZjRkOS5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}