{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Productive Insights Podcast — Actionable Business Growth Ideas  — with Ash Roy","title":"179. Justin Herald On A Customer Focused Approach To Business Growth","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/9e5c40d8\"></iframe>","width":"100%","height":180,"duration":2007,"description":"Justin Herald On A Customer Focused Approach To Business Growth\n \n\n\t\n\t\n\t\tLinks Mentioned:\n\t\t\n\t\t\t* Click here to download the podcast shownotes\n\t\t\t* www.justinherald.com\n\t\t\t* www.customerculture.com\n\t\t\t* www.GetMeToDone.com\n\t\t\t* www.Productiveinsights.com\n\t\t\t* www.YouTube.com/ProductiveInsights\n\t\t\t* www.CallAshRoy.com\n\t\t\t* www.PremiumProductivity.com\n\t\t\n\t\n\n\n\n\tRelated Episodes:\n\t\n\t\t* \n\t\t\t075. Joe Pulizzi — Founder of Content Marketing Institute — Does Your Content Fit Into Your Buyer’s Journey?\n\t\t\n\t\t* \n\t\t\t116. Brian Clark — Founder of Copyblogger — On How To Create Content That Converts, Empathy Maps, How To Use Content To Build An Eight Figure Business and Lots More!\n\t\t\n\t\t* \n\t\t\t117. How to Create An Empathy Map\n\t\t\n\t\t* \n\t\t\t166. How To Use Referral Based Marketing To Grow Your Business – With Robert Gerrish\n\t\t\n\t\t* \n\t\t\t168. How to Overcome Implementation Paralysis with Sonya Keenan – Part 1 of 2\n\t\t\n\t\t* \n\t\t\t169. How to Overcome Implementation Paralysis with Sonya Keenan – Part 2 of 2\n\t\t\n\t\n\n\nJustin Herald and Ash Roy Video Transcript (This transcript has been auto-generated. Artificial Intelligence is still in the process of perfecting itself. There may be some errors in transcription):\nAsh Roy: 00:00 \nWelcome everyone. Today's guest is Justin Herald and he's passionate about business growth and customer service and he's accumulated a lot of knowledge in these areas over the years. His expertise is in helping businesses to connect and engage with their customers and to do so in a more meaningful and productive way. I recently saw him speak and I found his no BS approach to being very refreshing and very entertaining. He's also created customer culture which focuses on helping businesses deliver amazing experiences to their customers. He's the author of eight international bestselling books and is regarded as one of Australia's best and most sought after speakers. He speaks in front of about a hundred thousand people each year. I'm delighted to welcome Justin Herald to...","thumbnail_url":"https://img.transistorcdn.com/9b1RpM1m3U08ppoA1O0r7cNVKH_QBA7NI1mjnPne1fg/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS84NGRl/YTNiMGIxMTU5MGU2/YzFhY2VkODIzM2Q2/NmQ5ZS5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}