{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Unlocking Retail Media","title":"Navigating Product Leadership in Retail Media with Ben Johnson","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/a0a4673f\"></iframe>","width":"100%","height":180,"duration":2552,"description":"James Avery sits down with Ben Johnson, Senior Director of Chewy Ads, to discuss the critical role of product management in building a successful retail media network. Drawing from his experience at both Chewy and Coupang, Ben explains why retailers must move beyond \"cookie-cutter\" playbooks to develop bespoke ad solutions that reflect their unique customer behaviors—such as Chewy’s high-growth subscription model. The conversation explores how to build internal credibility with established teams, the importance of establishing a \"good, neutral, bad\" framework for experimentation, and why hiring product leaders with cognitive diversity is more effective than simply sourcing ad tech experts.","thumbnail_url":"https://img.transistorcdn.com/ifiv5a21RbsdbhD56TPSEza32vY-P3AAoRDZZPj274M/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9hYjNi/NjJiODhhYzdhNjYx/ZGY2NDVkYTNlNGU3/YWQxMy5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}