{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Scaling Practice Management by Talkie.ai","title":"Jacqueline Waterhouse – Balancing Growth and Regulatory Compliance","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/a2617447\"></iframe>","width":"100%","height":180,"duration":2873,"description":"In this episode, healthcare success and compliance consultant Jacqueline Waterhouse, COT, joins Jakub Grajcar to dismantle the idea that compliance is just a \"boring administrative hurdle.\" With over 25 years of industry experience—ranging from clinical work as a Certified Ophthalmic Technician to high-level consulting—Jacqueline shares why a \"culture of compliance\" is actually the secret to scaling a practice and protecting your most valuable asset: your staff.We dive into the psychological side of practice management, exploring how burnout leads to clinical errors and why compliance shouldn't be a \"once-a-year\" event. Jacqueline also shares practical advice on how to use AI to simplify regulatory paperwork and how to build a team that values quality as much as productivity.We cover:💡 The \"Culture of Compliance\": Why shifting your mindset from \"checking boxes\" to \"protecting patients\" changes everything.⚖️ The true cost of burnout: How staff exhaustion directly correlates to compliance risks and medical errors.⚙️ Modernizing the \"Compliance Binder\": Moving away from dusty manuals and into digital, living systems that actually work.🤖 AI in Compliance: How Jacqueline uses AI to draft policies, conduct risk assessments, and save hours of administrative work.🔍 The Proactive Audit: Why you should be your own toughest critic before a regulatory agency knocks on your door.📈 Scaling with Quality: How to grow your practice's volume without sacrificing the standards of care that built your reputation.Resources mentioned:👤 Guest: Jacqueline Waterhouse LinkedIn: https://www.linkedin.com/in/jacqueline-waterhousecot/Get access to exclusive content and past podcast episodes with the free Talkie Educational Vault:https://talkie.ai/newsletter-educational-vault/?utm_campaign=spm-podcast-ep-16","thumbnail_url":"https://img.transistorcdn.com/cDl0t9jFckOl-1_LgMnmIWyXNTKcvr8hPfqwaY9KYeg/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9hNGEx/NWRhMDYxMDUxMjE3/MWIyMGU3MjZiZGZl/NjIxNS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}