{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Survive: Essentials for C-Store Assistant Managers","title":"THE YEAR IN REVIEW (THE ASSISTANT MANAGER’S OPERATIONAL POST-MORTEM)","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/a46ce65e\"></iframe>","width":"100%","height":180,"duration":291,"description":"SHOW NOTES (SURVIVE VERSION)Episode Title: The Year in Review: The Assistant Manager’s Operational Post-Mortem (Episode 120) Episode Description: \"You are a manager who is failing because you are treating the past year as a series of unrelated events.\" In this episode of Survive, Mike Hernandez explains why Assistant Managers must stop being \"reactionary firefighters\" and start acting as \"operational post-mortem analysts\" who use data to prevent recurring failures.What You Will Learn:Shift-Performance Autopsy: How to systematically dissect your shift’s biggest failures to identify the root causes.Operational-Efficiency Audit: Identifying and eliminating \"time-sinks\" that keep you from performing at a manager-level.Team-Competency Baseline: Leveraging multi-channel training to close team skill gaps identified over the past year.Analytical Management: Transitioning from \"surviving the day\" to designing a high-performance operation.Resources & Links:Download the Assistant Manager’s Annual Operational Post-Mortem Checklist: Text the code word SURVIVE120 to 9 5 6 - 8 9 7 - 9 1 9 2.Get the Digital Interactive Version: Email the code word SURVIVE120 to admin@cstorecenter.com for a mobile-friendly checklist.Recommended Listen: Thrive: Episode 129.","thumbnail_url":"https://img.transistorcdn.com/fp7lkIUjQuQcxJj-6T03P_9wyiw05RvWj0NL8FNLSew/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9jYzFk/Mzc2ZjM2OWEyZTk4/ZDQwY2Y5MDUxMTJj/YWI2Yi5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}