{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Beyond the Paycheck","title":"The military pay stub habit that changed her HR playbook","html":"","width":"100%","height":180,"duration":1415,"description":"Summary\nStacie Phylicia, Chief People Leader at Strategic People and Business Solutions, LLC, joins host Kelsey Willock Jones on Beyond the Paycheck to trace twenty one and a half years in the military into a people strategy built on one habit: every leader sat down with every soldier and walked through the pay stub, line by line. She argues that supporting the whole employee is not the size of your benefits catalog, it is whether the boring infrastructure, pay, defaults, time and access, works for the person who never opens the catalog. She walks through the automatic enrollment experiment that lifted every metric and still landed wrong, because a manufacturing workforce that qualified for state benefits had never come to work for benefits in the first place. She also describes building an HR AI agent with a cohort of twenty HR executives, and why the first question she had to ask them was not a technical one. Built for CHROs, total rewards teams, and benefits leaders who want a sharper test than engagement metrics for whether a program actually worked.\n\nChapters\n00:00 Introduction\n00:41 Twenty one years in the military to Chief People Leader\n02:11 A first paycheck at Hardee's and half of it gone\n04:25 What the military pay stub taught her about leading people\n06:53 AI brings a tool, it cannot bring the person\n08:13 Benefits built for an employee who is not there\n10:17 The real scoreboard: hardship withdrawals and skipped care\n11:28 The automatic enrollment experiment that backfired\n15:17 Building an HR AI agent with twenty executives\n18:35 The death of job based pay\n\nTakeaways\n- Supporting the whole employee is not the size of the benefits catalog, it is whether pay, defaults, time and access work for the person who never opens it.\n- Audit your defaults before you change them, because the power of default comes with owning every outcome it produces.\n- Engagement metrics on benefits communication can look healthy while behavior does not move, so measure whether...","thumbnail_url":"https://img.transistorcdn.com/JIYEsfsi51sw9dAl9I1QhUhSrAX9V6MCXZ34oR09gz4/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS80MTA4/NDk4NWM2OTI3Nzk5/Mjk4NzUxN2UyYjI4/NTg1Zi5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}