{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Business & Technology Insights from Capgemini","title":"World Quality Report 18 -19: Unraveling the key Testing & QA trends","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/a7651b62\"></iframe>","width":"100%","height":180,"duration":1322,"description":"Quality and its perception can convert customers to ambassadors or send you back to the drawing board. But just how correlated is quality assurance and customer experience? The World Quality Report 2018-19 has a few pointers. \nThis annual report is a global benchmark, examining the state of application quality and testing practices across multiple industries in 32 countries\n\nDownload your copy of the 10th edition of World Quality Report : https://goo.gl/KyY4ML","thumbnail_url":"https://img.transistorcdn.com/T4kMAxeMhmb7OHodOdKFRGSMyHOn2HbEchVgV_c_63A/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzUxNDAxLzE3MTE0/NDk5NDgtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}