{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"What the HealthTech?","title":"S2: EP 005: Patient Voices: Triangulating feedback at North West Surrey Integrated Care Services","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/a78eaa7a\"></iframe>","width":"100%","height":180,"duration":2409,"description":"Discover the essence of quality healthcare with North West Surrey Integrated Care Services (NICS), a GP federation leading collaborative efforts across 38 GP services. Join Marion Shipman, Head of Quality and Governance, and Nicki-Mantel Cooper, Medical Director, from NICS as they delve into a range of topics— from triangulating feedback and anticipated changes linked to the CQC single framework assessment to exploring simple yet effective methods of capturing feedback. Useful Links: NICS - https://www.nicsfed.co.uk/ Connect with Radar Healthcare https://radarhealthcare.com/LinkedIn – linkedin.com/company/radarhealthcare  X – @radarhealthcare Instagram – @radarhealthcare YouTube - @radarhealthcare3174 ","thumbnail_url":"https://img.transistorcdn.com/dWvFCqgq1HWvemfMi47CurmzYuwvA8WuPZMkhjRhOzM/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzI5Nzk4LzE2NDk3/NjY3NDMtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}