{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Product Management Tech Brief By HackerNoon","title":"The Seven-Step Hostage Situation You Call Onboarding","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/a7a7f0c4\"></iframe>","width":"100%","height":180,"duration":381,"description":"\n        This story was originally published on HackerNoon at: https://hackernoon.com/the-seven-step-hostage-situation-you-call-onboarding.\n             Users clicking Next so fast the cursor blurred. One opened the console to force-skip. What I learned about interfaces that teach themselves. \n            Check more stories related to product-management at: https://hackernoon.com/c/product-management.\n            You can also check exclusive content about #onboarding, #saas, #product-design, #ux-design, #design, #ui-design, #ui-ux, #hackernoon-top-story,  and more.\n            \n            \n            This story was written by: @hackercm8riv27c00002e6mhctmxnpn. Learn more about this writer by checking @hackercm8riv27c00002e6mhctmxnpn's about page,\n            and for more stories, please visit hackernoon.com.\n            \n                \n                \n                I watched a user open the browser console and type commands to force-skip my onboarding flow. That's when I knew I'd built a hostage situation, not help.\n        \n        ","thumbnail_url":"https://img.transistorcdn.com/n3ID_NrF5QddQ_Z6tuv5hgjgSAbrGZ_F8SNbOJEHTJw/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQxNDI1LzE2ODM1/ODMxMjQtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}