{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Changing The Industry Podcast","title":"Episode 214 - Exploring Leadership and Culture in the Automotive Industry with Dori Epstein from The Institute","html":"","width":"100%","height":180,"duration":3601,"description":"In this episode, David and Lucas are joined by Dori Epstein, a Senior Business Advisor at the Institute for Automotive Business Excellence. Dori emphasizes the importance of developing a strong organizational culture, prioritizing emotional intelligence and leadership development. She highlights that shops focusing on these areas attract more committed employees seeking long-term careers rather than just jobs. David and Lucas discuss their experiences, including the challenges of maintaining a healthy work environment and the significance of self-awareness in business relationships.00:00 Preserving Self in Business Coaching04:36 Boost Revenue Through Emotional Intelligence07:27 Fostering Purposeful Employee Engagement11:41 Workplace Truths and Authority Struggles13:54 \"Understanding Different Perspectives\"18:57 Robots: Future Cleanup Providers20:50 Office Culture Shift: Complaints Over Productivity22:55 Hollow Titles and Empty Promises26:29 \"Culture of Open Communication\"30:15 \"Know Their Endgame or Avoid\"33:51 Tree-Hugger vs. Job Reality37:30 Bitter Mechanic's Legacy40:37 Rewiring Mental Patterns43:20 Overcoming Fear of Flying46:46 Boost Business with Emotional Intelligence48:23 \"Culture's Role in Business Success\"52:03 Resolving Conflicts Collaboratively54:40 David's Competitive Nature Lacks Grace","thumbnail_url":"https://img.transistorcdn.com/TmFutVBA2CXrbhzBSzhfJLpfqgewMMYGUnLcyfdNyvc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzM3ODY2LzE2NzQw/ODM5MjItYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}