{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Changing The Industry Podcast","title":"Episode 276 - Navigating Apprenticeships With Angela Mitchell & Shop-Ware Scholarship Winner Kaitlyn Schave","html":"","width":"100%","height":180,"duration":3663,"description":"In this episode, the conversation focused on the experiences of an apprentice technician who won the Shop-Ware scholarship. One concept discussed was the importance of standardized processes in the shop to ensure consistent work quality and reduce customer complaints. A key theme that emerged was the value of mentorship and hands-on learning, with support from experienced technicians helping apprentices gain skills and confidence. The discussion explored how exploring diverse training resources, including online courses and technical classes, can accelerate professional growth for new technicians.\n00:00 Brake pad inconsistencies and complaints\n05:44 Cleaning caliper brackets\n16:24 Bringing Kaitlyn on board\n17:54 Training and skill progression\n27:40 Learning electrical diagnostics skills\n31:43 Talking about tough car repairs\n33:59 Discussing employee pay incentives\n42:57 Choosing the right conference sessions\n48:07 Learning diagnostics through videos\n52:21 Testing car battery voltage\n58:50 Dealing with difficult customers","thumbnail_url":"https://img.transistorcdn.com/TmFutVBA2CXrbhzBSzhfJLpfqgewMMYGUnLcyfdNyvc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzM3ODY2LzE2NzQw/ODM5MjItYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}