{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Ditching Hourly","title":"Andrew Croasdale - From Counter Terrorism to Leadership Consulting","html":"","width":"100%","height":180,"duration":3178,"description":"Andrew Croasdale, a former police officer turned consultant, joined me on Ditching Hourly to discuss his transition from policing to consulting.Andrew’s Links:- LinkedIn » https://www.linkedin.com/in/andrew-croasdale/- Website » https://octopusleadership.com/AI SUMMARYIn this conversation, Jonathan Stark interviews Andrew Croasdale, a former police officer turned consultant, about his transition from policing to the business world. Andrew shares insights on how his background in counter-terrorism policing informs his consulting work, particularly in enhancing governance and operational excellence for businesses. He discusses the importance of creating high-performing environments, the role of governance versus leadership, and the need for clear communication and structure within organizations. Andrew emphasizes that good governance can lead to improved team performance and customer service, ultimately benefiting the business as a whole. Andrew discusses the critical role of transparency in leadership and the importance of clear communication of strategic goals within organizations. He emphasizes the need to overcome ego and fear in order to foster a culture of improvement and psychological safety. The discussion also touches on the challenges faced when working with larger organizations compared to smaller businesses, highlighting the impact of organizational structure on decision-making. Additionally, Andrew shares insights on how solopreneurs can define their values and create alignment with their clients to drive business success.TAKEAWAYS- Andrew transitioned from policing to consulting to seek a change- His experience in policing helps him develop high-performing teams- Customer service quality significantly impacts people’s lives- Starting a business involves aligning passion, skills, and market value- His first client came from a casual conversation in a showroom- Small business owners often lack leadership training and support- Good governance is crucial...","thumbnail_url":"https://img.transistorcdn.com/NCUVrsmlcYseU9x7dN1dnT4q3rVJ5q27OIKrcXCPJrM/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9lMjY2/ZjU5OTA5OWI3YzI2/MzdiODJlMmUwZWY1/NTJjZC5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}