{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Changing The Industry Podcast","title":"Episode 113 - Jeff Buckley & John Firm of The J&J Show at ETI Tool Tech 2023","html":"","width":"100%","height":180,"duration":4335,"description":"John Firm of Firm Automotive and Jeff Buckley of My Father's Shop join David and Lucas at ETI Tool Tech 2023.\nTopics Discussed: \nWhat low-tech tech do you need to know? (0:00)\nThe importance of good interviews. (1:02)\nWhen they’re trying to sell you a bad bill, they don’t even call you by your name. (5:26)\nWhy shop owners need to know what makes them happy. (8:47)\nHow do you go through all of this? (13:09)\nRaising his kids to be champions -. (17:31)\nThe importance of being a product of your area -. (24:14)\nWhen adversity hits you, you can’t give up. (29:09)\nMike Rowe shares a story about speaking to the Pope in New York. (35:50)\nIt felt like a big deal when things went wrong in his life. (42:14)\nYou have to have a handle on this. (47:02)\nThe importance of reaching a specific demographic and bringing positive messages. (52:02)\nThe biggest disservice you end up doing to the customer is being disingenuous. (57:59)\nWhat’s the future of his business? What is his retirement? (1:02:04)\nJeff Buckley's vision is to share the story of the automotive shop owner. (1:06:03)","thumbnail_url":"https://img.transistorcdn.com/TmFutVBA2CXrbhzBSzhfJLpfqgewMMYGUnLcyfdNyvc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzM3ODY2LzE2NzQw/ODM5MjItYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}