{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Confessions of a Shop Owner","title":"Ep 106 - Mike Allen, Bryan Pollock, & Braxton Critcher | The Repair Industry is Like a Bucket of Crabs","html":"","width":"100%","height":180,"duration":3273,"description":"This one was a long time coming. Today, Mike, Bryan and Braxton dig into some of the wildest and most misguided comments from the Confessions of a Shop Owner Facebook page recently. They tackle the notorious “$358k technician” story, breaking down why so many techs can’t do the math—or just don’t want to believe the numbers. You'll have a lot of fun hearing what some people in the industry have to say about some of the hot button issues...or really their lack of understanding.\nTimstamps:\n00:00 Techs in the comment section: “Nobody makes that much!” The $350K technician saga\n02:31 Are you watching the podcast, or just the reels? Context, context, context!\n05:07 Reggie’s story: Would you leave for a $1/hr raise? Why context gets lost online\n07:12 Diagnostic skills, cognitive leaps, and why some techs will never make big money\n10:09 Fairfax, VA: High rent, high output, high pay – breaking down the math\n11:19 “Crabs in a bucket” and raging over others’ success\n13:11 Who are the real 1%ers in the shop world? Defining success in auto repair\n15:03 The service advisor breakdown: Where does all the time go?\n16:09 Rage-baiting with advisor accountability, tracking every minute in the shop\n18:29 Punch cards, bathroom codes, and memories of dealership micromanagement\n20:01 How hard is it, really, to do a 10-minute write-up?\n21:23 Mediocre service advisor confessions (& Braxton’s epic shade)\n22:25 Do your employees secretly listen to your podcast?\n23:45 The all-star “A Tech” myth: Can anyone really “do everything”?\n25:11 Ego, memory, and those wild open forum stories\n26:26 Are you really a unicorn tech, or did you just burn a car down?\n28:00 Training vs. tech evolution: Has the industry outpaced technician effort?\n29:21 After hours learning: What the top techs are really doing\n30:26 Commenters vs. reality: Reading comprehension fails (and laughs)\n33:02 “Never lost to a car” – the world’s biggest shop lie\n35:01 Toolbox wars and the rolling rig debate: Weight, wheels & wild...","thumbnail_url":"https://img.transistorcdn.com/TGFdk8p3lwIqG6-Zxu0zdS85-eMxgjWH_ROpDgligzo/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9hYmUy/MTMxZmUzN2Q5Mzkw/YTgxMDliZDViN2U3/N2Q1ZC5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}