{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"AI Native Podcast","title":"The Human Edge in an AI World: Agents, Search, and Genuine Connections","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/b052acfb\"></iframe>","width":"100%","height":180,"duration":1932,"description":"Today’s guest is Agustin Vivas de Lorenzi, Founding Member at DevRev—the AI-native platform unifying customer support, product, and revenue teams. We dig into the real-world shape of AI agents (SDR, AE, Support), why enterprise search + a unified data layer is the unlock, and how tiny teams are hitting $10M ARR by automating the boring stuff while keeping the human story front and center. Sponsored by AIorNot.com—detect AI-generated text, images, audio, video and deepfakes in one place. (DevRev, aiornot.com)Key TakeawaysAgents work where data is unified. DevRev’s Airdrop ingests/syncs tools and builds a knowledge graph, enabling accurate enterprise search and agent actions across support, product, and revenue workflows. (DevRev)Tiny, mighty teams: Startups are reaching ~$10M ARR with ~10–20 people by deploying AI agents for SDR, AE, and Customer Support—automating repetitive tasks and keeping humans for high-context work. (Discussed in episode.)Enterprise vs. SMB: Small companies can hire one experienced “agent ops” owner and ship fast; enterprises stall on internal builds, compliance, and cross-team alignment before circling back to a vendor. (Discussed in episode.)Human story wins. As “AI slop” floods feeds, audiences will seek content with a verifiable human arc—authenticity, provenance, and outcomes. Detection tools (like AIorNot) help restore trust signals. (aiornot.com)DevRev momentum: Series A $100.8M; valuation ~$1.15B; mission: connect end users, support, sales, product, and devs on one AI-native platform. (Reuters, DevRev)Chaptered Timeline00:00 Cold open — “You can create AI SDR/AE/Support agents today”00:55 Welcome + guest intro: Agus Vivas (DevRev) & why human stories still matter02:06 Career arc: consulting → banking ops → tokenized real estate → AI GTM05:25 Inside Argentine banking ops: CSAT, churn, and support as a revenue stream07:35 DevRev origin: bridging customer-facing and backend teams; tool sprawl → single AI-native layer (DevRev)09:58...","thumbnail_url":"https://img.transistorcdn.com/2mE-O6D1MTXZW0o6P3aqVV8ebbrPfNImANXDuw3NpVs/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS80NTcz/MmNjODU1ZWYxOTAy/YTUxYjNhYmJkMjhm/NGY5YS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}