{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Ecommerce Marketing School","title":"Weathering The Storm: Why Empathy Is More Important Than Ever For Ecommerce Brands (with Privy CEO Ben Jabbawy)","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/b2c8982e\"></iframe>","width":"100%","height":180,"duration":1490,"description":"There’s a lot of confusion around marketing right now. Is it ok to be selling? If so, what's the right approach? At the end of the day, it all comes down to empathy. Be real with you customers. Act like a human. If you do it right, whenever they're ready to buy, you'll be the first brand they think of. Ben Jabbawy, Founder & CEO of Privy, breaks down what really matters in times like these.","thumbnail_url":"https://img.transistorcdn.com/sMVeX70GKzeK3YOAREsTcVW3yH2c8nGxt-bVpJRA8tg/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS85OTZi/MGRjY2M3MGFiYWE1/ZjQ5ODg4MTM0MDA2/MDc3Yi5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}