{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Mission in Motion: A Minute With Maxwell","title":"DISC and the people side of care Pt. 1 | Nicole Belanger ","html":"","width":"100%","height":180,"duration":1991,"description":"In this 2 part episode of Mission in Motion: A Minute with Maxwell, host Heather Maxwell sits down with Nicole Belanger, a DISC and leadership development specialist, to unpack how understanding communication styles can transform teams in senior living, long-term care, and healthcare.\nNicole demystifies the DISC framework: D (Dominance), I (Influence), S (Steadiness), and C (Compliance) explaining what each style looks like in real life: how D’s drive results, I’s energize relationships, S’s create harmony, and C’s safeguard quality and compliance. She shares how DISC began as psychological research and has evolved into a practical assessment tool used in hiring, leadership, and team development.\nGrounded in the reality that senior living is a people business, Nicole and Heather explore why DISC is so valuable in environments where leaders must balance resident care, family expectations, regulatory compliance, and team well-being. They connect DISC to pressing issues like employee engagement, burnout, retention, and psychological safety, highlighting Gallup’s finding that only about 20% of employees are engaged globally, and that managers influence 70% of that engagement.\nListeners hear vivid examples of how different DISC styles commonly show up on a senior living leadership team, such as an Executive Director (high D), a Director of Care (high C), and a Recreation Manager (high I)—and how clashes often arise when a results-oriented D and a risk-averse C see the same situation through very different lenses. Nicole offers language and strategies leaders can use to reframe tension, validate each other’s perspectives, and co-create a path forward instead of slipping into command-and-control or silent resistance.\nAbout Maxwell Management Group:\nThis podcast is brought to you by Maxwell Management Group, a national executive search and education firm specializing in the continuing care and healthcare sectors. For nearly two decades, they’ve partnered with...","thumbnail_url":"https://img.transistorcdn.com/iI4L1kkhlrM_ExGkgUOTEHWL14qjU_NGtIEjGmg7Yy4/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8yNWY4/YzVmOWVjZjM2YmIx/NDUyZjBmOTRkY2Rh/ZmQ0OS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}