{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Seismic Shift with Michelle K. Johnston","title":"Emotional Optimism & Leading with Heart featuring Claude Silver","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/b4b1a057\"></iframe>","width":"100%","height":180,"duration":2045,"description":"Chief Heart Officer Claude Silver (VaynerMedia/VaynerX) joins Michelle to unpack why the real “seismic shift” at work is bringing our humanity back. From emotional intelligence and psychological safety to trust, belonging, and authentic leadership, Claude lays out a practical roadmap leaders can use today—especially with Gen Z and Gen Alpha demanding purpose, flexibility, and voice. Claude shares her non-linear journey to becoming a Chief Heart Officer, the three-part structure of her book Be Yourself at Work (you → team → culture), and tangible moves to show up with heart—starting with knowing your non-negotiables and strengths. If you’re trying to attract and retain top talent, reduce burnout, and build a culture where people actually want to stay, this conversation is your playbook. \nChapters \n00:01 — Welcome & You → Team → Culture Framework\n02:49 — Gen Z & Gen Alpha at Work\n05:06 — Why Old Playbooks Fail\n05:57 — The Splinter Analogy\n06:52 — Building Trust & Belonging\n07:19 — Psychological Safety in Hybrid Work\n10:36 — Autonomy, Flexibility & Hybrid\n10:45 — Feedback Without Fear\n12:01 — Emotional Optimism: The Success Recipe\n14:40 — Self-Awareness as a Leader\n32:01 — Closing Takeaways from Claude\nSpecial thanks to our friend Brian Wayy for the theme music this season!\nTrack Title: My Heart's On Fire\nFollow Michelle for more inspiring content:\nWatch the podcast on YouTube: https://www.youtube.com/@TheSeismicShiftwithMichelle \nLinkedIn: linkedin.com/in/michelle-johnston-0264b5b\nInstagram: instagram.com/michellekjohnston \nWebsite: https://michellekjohnston.com/ ","thumbnail_url":"https://img.transistorcdn.com/D2tDe0ZtfMCZ3nv5_47QQlEf1P6XT2RPjkWueECFh4E/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9mYjQ5/ODU0NmEzNGRhZjE0/ZWUzMjNmMmJlN2E5/NzE5ZC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}