{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Evolved Radio","title":"Using AI Safely At Your MSP - ERP142","html":"","width":"100%","height":180,"duration":2883,"description":"Today we're talking about something every MSP is running into right now: how do you let your team actually use AI without turning your ticket data into someone else's training set.\n\nMy guest today is Callen Sapien. Callen is currently building Synthreo, an AI infrastructure platform built specifically for MSPs and SMBs, and before that he was Chief Strategy Officer over at MSPbots.\n\nHere's how I've been framing this one. We spent a decade dragging our clients to the cloud. Then we spent a decade dragging them to security. And now our clients are dragging us into AI, whether we're ready or not.\n\nSo today Callen and I are digging into how you actually give your whole team AI superpowers without blowing up your PII exposure in the process.\nThis episode is brought to you by Opsleader Pro. A place for MSP owners and managers to get the systems and tools they need to build a stable and growing MSP. Part group coaching, part peer group, everything you need to run a successful MSP.","thumbnail_url":"https://img.transistorcdn.com/O2_WYcrs3PTn4-vV0ONVRjJR63YTY0Gw23IDrBiDOe8/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS85N2Q3/OTkwMDUxMDZjZGU4/NWJkMTFiMWExZDk3/MTAzZS5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}