{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Lead, Learn, Connect.","title":"S01 E29 Innovative Strategies for Training Success | April Terry | Lead. Learn. Connect.","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/b7a51c8d\"></iframe>","width":"100%","height":180,"duration":1496,"description":"Want to know how top customer training programs keep learners truly engaged? In this episode of Lead, Learn, Connect, Alan Krieger speaks with April Terry, a global program manager and customer trainer at ActiveCampaign.April oversees Study Hall, a worldwide program with 12 trainers, and shares practical strategies like structured intros, targeted call-outs, polling tools such as AhaSlides, Slido, WhatsAppbackchanneling in regional classes, and guided, hands-on activities with Wobo digital workbooks. She explains how pre-work and audience research inform tailored examples, and how feedback analytics and AI drive continuous improvement, contributing to a 4.9 average trainer rating. Drawing on her background in revenue enablement and her high Analyze T.E.A.M. style, April discusses balancing precision with quick decisions and empathy. A former Division I athlete, coach, and professor, she blends strategy, energy, and storytelling to spark growth and memorable aha moments.Learn more about April at:https://www.linkedin.com/in/aprilterry1/  Instagram: @aprilhasabucketlist I hope you enjoy this episode! Give it a like, share, and subscribe to not miss the content coming your way weekly. – Alan and the Lead. Learn. Connect. podcast teamFor more about Alan’s work and the T.E.A.M. Communication Styles:Website: https://teamcommunicationstyles.comLinkedIn: https://linkedin.com/company/teamcommunicationstylesListen to Lead. Learn. Connect. on these podcast platforms:Spotify: https://open.spotify.com/show/08bMp67WPTaTfztxnePoK1 Apple Podcasts: https://podcasts.apple.com/us/podcast/lead-learn-connect/id1818307028 Amazon Podcasts: https://music.amazon.com/podcasts/18ad74c0-6448-426a-909a-8b0519361d89#LeadLearnConnect #AlanKrieger #LeadershipPodcast #ProfessionalDevelopment #LearningCulture #AuthenticLeadership #MentorshipMatters #LeadershipGrowth #BusinessLeadership #PeopleFirst #ContinuousLearning #ExecutiveMindset #LeadershipJourney #NetworkingForLeaders...","thumbnail_url":"https://img.transistorcdn.com/SDp5Xu8hI4oVm2n79Anb8Kr5Oyscgrd3Bb8eAYAT2vc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS83ZjA3/MmI0Y2M2OWZjODAy/N2IwMjdkYzVkOTlh/ODJlYy5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}