{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Assembly","title":"Award-Winning L&D at Qatar Airways: Gary Clarke's Blueprint for Success","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/b7af2fa5\"></iframe>","width":"100%","height":180,"duration":1897,"description":"Adam sits down with Gary Clarke, former Group Head of Learning & Development at Qatar Airways, for a candid conversation spanning 20+ years of global L&D leadership - from starting in the British Army at 16 to leading functions at BlackRock, Capita, and Qatar Airways.\nGary delivers a masterclass on managing a complex, geographically dispersed L&D function. He shares the real work behind building a high-performing, award-winning team - uniting a fragmented function post-COVID, running internal learning conferences with 270 attendees, and creating a culture where cleaners and café staff get recognised alongside senior leaders. He also gives sharp, practical advice on what it means to truly understand your business - and why that skill separates good L&D professionals from great ones.\nHe takes us through:Managing Global Complexity: Leading an 80-person L&D team responsible for the capability strategy of 65,000 employees. Overseeing learning technology, digital content, leadership pipelines, and highly regulated operational training across 170 international stations.Rebuilding Team Culture: The impact that fostering a culture of trust and psychological safety can have, and how in enabled people to innovate.Fostering Connection: To build community, Gary introduced cross-departmental \"Lunch and Learns\" , \"potluck\" meals and internal learning conferences. Inclusive Recognition: Gary highlights the importance of recognising the entire workforce. He implemented peer-nominated awards, including a \"Pay It Forward\" trophy for acts of kindness outside the workplace.Connect with Gary LinkedIn\nhttps://www.linkedin.com/in/garyclarke21/\nThe Assembly Debrief\nA short, practical email unpacking the best ideas from each episode, designed for modern learning leaders who want insight without the noise.\nCome and connect with us\nWe’re always keen to hear what’s resonating or what you’re seeing in your world.\nAdam Lacey - https://www.linkedin.com/in/adamlacey/\nRichard Ward -...","thumbnail_url":"https://img.transistorcdn.com/x7Rhz_fIdJ_YcsToaOc85qvOXhRGlI7-OBTSDkGc05Y/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9lYjcw/NDcyMWMzZDYzOTUz/NjM4MGQyMTMwMmQ5/NWNhZi5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}