{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Jaded Mechanic Podcast","title":"DO NOT Discount Your Labor JUST to Get the Job! | Joel McLearn","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/b821619d\"></iframe>","width":"100%","height":180,"duration":8090,"description":"In this episode, Jeff Compton is joined by Joel McLearn, shop owner from Nova Scotia. Today, he and Jeff get into the nitty-gritty shop management conversation from decisions about hiring and firing, to handling parts quality and pricing, and navigating the emotional side of customer service and business partnerships. And wait till you hear about the car battery incident! \n\nTimestamps: \n00:00 It's Getting COLD in Canada!\n20:26 Confusion in Brake Inspection Practices\n30:19 \"Effective Rust Prevention Techniques\"\n31:47 Enduring Ford Engine Issues\n51:17 Minimum Charges in Service Industry\n56:28 Embarrassing Car Battery Incident\n01:12:58 Bridging Dealer-Aftermarket Divide\n01:21:30 Choosing Cost-Effective Car Repair\n01:24:00 Car Emission Testing Process Updated\n01:39:44 Effective Communication Strategies\n01:47:40 Misleading DVI Practices at Dealerships\n01:56:29 Proving Value Through Repairs\n02:06:51 Service Advisor Accountability Required","thumbnail_url":"https://img.transistorcdn.com/Sk2Cxg758d7EdB1ogJfG9vxVkVeo1MgDWAiF0B9gSYw/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQxMjAxLzE2ODI4/OTE3NjctYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}