{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Changing The Industry Podcast","title":"Episode 282 - AI, Recruiting, Shop Culture, and the Drive for Better Hires with Promotive","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/baa57e73\"></iframe>","width":"100%","height":180,"duration":4149,"description":"In this episode, Lucas Underwood and David Roman are joined by Sam Freeman, Alexandra Pare, and Daniel Ekstrand from Promotive. The group demos “Paige,” Promotive’s AI-powered virtual recruiter, showcasing how AI is transforming the hiring and prescreening process in the automotive industry. The conversation dives into current industry trends, including why technicians are leaving dealerships for independent shops and the top reasons candidates are looking for new positions. They also get candid about the frustrations of online reviews, sharing stories and strategies shop owners use to respond to feedback—both good and bad.\n00:00 Overview of Promotive's Services\n11:55 Managing morning priority calls\n15:43 Handling Language and Mumbling Issues\n18:44 Automated messaging for applicants\n27:21 Icy disaster during bachelor party\n32:58 Early adoption of Facebook and DVI\n37:41 Missed email confusion\n42:59 Hotel room negotiation challenge\n44:38 A quick conference trip\n52:30 Challenges of running a car shop\n59:36 Trying the Worst BBQ in KC\n01:03:25 Handling negative feedback\n01:07:19 Feedback on Uber improvements","thumbnail_url":"https://img.transistorcdn.com/TmFutVBA2CXrbhzBSzhfJLpfqgewMMYGUnLcyfdNyvc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzM3ODY2LzE2NzQw/ODM5MjItYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}