{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Hotel Tech Insider","title":"CEO of MEHR Consultancy on Building Cross-Platform Hotel Ops","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/bb714551\"></iframe>","width":"100%","height":180,"duration":1231,"description":"Most hotel tech stacks are overbuilt and underused. This one isn’t. In this episode, Harmeet Mann—CEO and cofounder of a 30+ property management firm—breaks down how her team runs high-performing hotels using simple systems, tight workflows, and a stack that’s largely not hotel-specific.Key Takeaways: • How to eliminate operational silos across properties by structuring communication and task ownership into one shared system—so nothing gets lost between departments. • A repeatable method for turning everyday operational mistakes (missed payments, duplicate vendors, dropped leads) into permanent process fixes using permissions, workflows, and SOPs. • Why most hotel tech investments fail after implementation—and how to drive real ROI through training, adoption, and accountability (not more software).","thumbnail_url":"https://img.transistorcdn.com/cGsIox29siznwfuYY8grVUNXng4WDebupOLgn4loc-U/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS82NTkw/N2U3NzI5ZmIxMDY3/MjhiNWQxYTQyODg2/MDM0YS5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}