{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Hearts of Excellence","title":"What Young Senior Care Leaders Can Learn From 25 Years in Care","html":"","width":"100%","height":180,"duration":2582,"description":"Dave Alexander spent 25 years in senior care before stepping into a role that had never existed at Majestic Care. As the company's first-ever Chief Operating Officer, he arrived at the exact moment the organization began expanding beyond its roots into new communities, new states, and new levels of complexity.\nIn this episode of Hearts of Excellence, host Chelsey Gheyara sits down with Dave Alexander, COO of Majestic Care, alongside CEO Paul Pruitt, to hear how a career built on resident-first thinking prepared Dave for the challenge of scaling an organization without losing what makes it worth scaling in the first place.\nIf you have ever wondered whether a company can grow fast and still get it right, this conversation gets into that tension honestly. Dave, Chelsey, and Paul talk through what it actually takes to lead through acquisitions, why compassion is a far more complex skill than most leaders give it credit for, and what it means to build trust with care teams who have seen operators come and go.\nThis is a conversation about what it looks like when growth is treated as a responsibility, not just an opportunity.\nIn this episode:\nWhat walking into the West Virginia buildings for the first time revealed about the limits of what a company should take on\nWhy the shift from operator to influencer is the leadership transition most people never see coming\nWhat Dave would tell any COO who is moving too fast to notice what they are running past\n\nHighlights:\n(00:00) Intro\n(00:39) Meet Dave Alexander\n(03:28) The resident story that changed how Dave sees care\n(06:56) Walking into buildings and just getting it fixed\n(09:12) The right people, the right seats\n(15:38) The moment Dave questioned whether West Virginia was possible\n(22:57) Taking off the executive director hat\n(31:53) Knowing when to pause the growth\n(40:14) What Dave would tell himself on day one","thumbnail_url":"https://img.transistorcdn.com/tToc7izJ4kTnl5FktpWnwl2IQyn8yeprTl1ok57gnHg/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS83NWE4/OTgxMTBjYzk5YTUw/MjcwNjQzYTYyZTBl/ZDAzMC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}