{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"GAIN Momentum","title":"Astonishing Value from a Luxury CDP with AI Tools | with Michael Toedt","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/be4f6cdf\"></iframe>","width":"100%","height":180,"duration":2327,"description":"In this episode, we interview Dr. Michael Toedt, founder and CEO of dailypoint.\nA hospitality data pioneer based in Munich, Germany, Dr. Toedt began his career in his family’s hotel business and the Michelin-star gastronomy sector before pivoting to CRM and data management. In 2005 he founded Toedt, Dr. Selk & Coll. GmbH — today known as dailypoint — to apply software innovation and data expertise to the unique needs of the hospitality industry. Now in its third decade, dailypoint is the leading Customer Data Platform built for CRM and loyalty in hospitality, trusted by individual luxury properties and large hotel groups alike, including partners of Leading Hotels of the World. Dr. Toedt is a lecturer at the University of Applied Sciences in Munich on CRM in Tourism and at Hotellerie Suisse, the author of multiple books and articles on CRM, big data, and digitalization, and the recipient of a Lifetime Achievement Award from the University of Applied Sciences Munich. He wrote his doctorate on the influence of communication on sales figures in the luxury hotel industry.\n************* LINKS & RESOURCES ************* \n \nThe GAIN Momentum Podcast: focusing on timeless lessons to scale a business in hospitality, travel, and technology-centered around four key questions posed to all guests and hosted by Adam Mogelonsky. \n \nFor more information about GAIN, head to: https://gainadvisors.com/ \n \nAdam Mogelonsky is a GAIN Advisor and partner at Hotel Mogel Consulting Ltd., focusing on strategy advisory for hotel owners, hotel technology analysis, process innovation, marketing support and finding ways for hotels to profit from the wellness economy. \n \nListen to the GAIN Momentum Podcast: \nApple Podcasts: https://podcasts.apple.com/us/podcast/gain-momentum/id1690033572?uo=4\nSpotify: https://open.spotify.com/show/1jfIWt1D92EzgB32yX2fP4","thumbnail_url":"https://img.transistorcdn.com/wSelVybyrf8HkoHajmkVzBwESicYC1yFciQvaJYJMwg/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQxOTkzLzE2ODUz/MzExNjEtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}