{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Not-Boring Tech Writer","title":"Skill #4: Understanding UX Design","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/be96d87a\"></iframe>","width":"100%","height":180,"duration":1501,"description":"Where should user experience (UX) design fit in the technical writer’s toolbox?Well, think about how your users experience your documentation:Are they following a workflow path, following a series of pages to complete a series of tasks sequentially?Are they following nav links, jumping around to find task-specific information?Understanding how your users experience your documentation is understanding UX design – which can make or break your docs’ usability.As our guest and UX designer Autumn Hood describes it: “You can’t have good technical communication without good UX design.”In this episode, you’ll learn how to think like a UX designer so you can create an effective documentation experience for your users.The Show Notes:Janice Redish’s Understanding ReadersSusan Weinschenk’s ROI of User Research webinarAutumn Hood on TwitterAutumn Hood on LinkedIn","thumbnail_url":"https://img.transistorcdn.com/JlP4_zZATprOmI0COWYcSJZswo0AzjaOmxyE_M5gX6M/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9kNTdh/ZjBlMjA5ZmEwZDhh/NTNjZWFiOWM2NWY1/ZDAzNS5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}