{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Live. Learn. Lead.","title":"Empathy vs. Sympathy: Clarifying Crucial Leadership Skills with Mimi Nicklin","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/c1fcf176\"></iframe>","width":"100%","height":180,"duration":3287,"description":"How can you lead with humility and empathy without compromising your performance?\n \nToday our guest is Mimi Nicklin, an empathy expert, bestselling author, and keynote speaker with her company Empathy Everywhere. If you want to lead people well, you first have to understand them, and that’s where empathy comes in. In this episode, Mimi breaks down common misconceptions about empathy, how listening differs from hearing, and the practices you can implement to increase your empathy right away.\n \nTopics discussed in this episode include:\nWhy empathy doesn’t conflict with performance (it actually fits right in).\nWhy understanding other people is an important skill to have as a leader.\nThe idea people have about empathy versus what it truly means.\nWhat makes empathy a hard skill (not a soft one).\nThe difference between listening and actually hearing someone.\nSimple tips for working on your empathy with others.\nThe role your body language plays in building trust.\nThe importance of emphasizing accountability alongside empathy as a leader.\nHow to handle difficult situations with team members empathically. \nWhat we can do to teach young people today about connection and empathy.\nHow being a strong leader starts with understanding yourself.\nThe micro ways you can put empathy into practice today.\n \nEmpathy Everywhere: https://www.empathyeverywhere.co \n \nMimi on LinkedIn: https://www.linkedin.com/in/miminicklin \n \nThe Art of Strategy: https://www.theartofstrategy.ca\n \nAlison on LinkedIn: https://www.linkedin.com/in/alisongeskin","thumbnail_url":"https://img.transistorcdn.com/fUL7t1n5qxJTlFgs51jyhMBSkt9pcX1t4SsTe33OUg4/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8zODE2/MjkwNTY0YWM0MjQ2/MjU2MDNiMjRiYWYy/YTNhOC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}