{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Ecommerce Marketing School","title":"You Need Amazing Support For Your Brand. Here’s Why It Matters – Especially In The Early Days. #32","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/c24208e1\"></iframe>","width":"100%","height":180,"duration":344,"description":"Responsiveness builds credibility and trust. In the early days, Ben, Privy's Founder & CEO, would answer live chat at all hours. And you know what? He learned more about our customers than anyone else. Here's why amazing support is so important and why you should be leaning into the aspects of your business that \"won't scale.\" Who knows – they might just become the #1 reason for your success.","thumbnail_url":"https://img.transistorcdn.com/sMVeX70GKzeK3YOAREsTcVW3yH2c8nGxt-bVpJRA8tg/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS85OTZi/MGRjY2M3MGFiYWE1/ZjQ5ODg4MTM0MDA2/MDc3Yi5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}