{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Changing The Industry Podcast","title":"ASOG Podcast Ep 90 - What If It Can't Be Fixed with Bryan Pollock and Greg Buckley","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/c2fad4e2\"></iframe>","width":"100%","height":180,"duration":3477,"description":"How do you handle a situation where a customer is expecting you to fix a vehicle that’s beyond repair? \nWhat do you do about a vehicle that goes from bad to worse while in your care? \nDo you fix it at any cost in the hope of salvaging your reputation? Or do you turn it over hoping the customer understands?\nWhat if they don’t?\nIn this episode, recorded live at ASTE 2022, Lucas and David are joined by Bryan Pollock, a contributor to ScannerDanner.com, and Greg Buckley of Buckley's Auto Care to discuss this and more. \nAre you spending your nights at the shop or worrying about the shop? Get the numbers you need to see what’s going on with each tech and each profit center, thanks to advanced analytics. Get Shop-Ware.com and get some sleep.\nClick Here: Get Shop-Ware.com\nSupport the show","thumbnail_url":"https://img.transistorcdn.com/TmFutVBA2CXrbhzBSzhfJLpfqgewMMYGUnLcyfdNyvc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzM3ODY2LzE2NzQw/ODM5MjItYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}