{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"When David Met Goliath","title":"John Hinshaw, former COO of HSBC: Why innovation at scale is a leadership mindset, not a size problem","html":"","width":"100%","height":180,"duration":2697,"description":"In this episode of When David Met Goliath, host Narry Singh sits down with John Hinshaw, former Chief Operating Officer of HSBC and former C-suite leader at Boeing, Verizon, and Hewlett Packard Enterprise. John reflects on a career spent operating at extreme scale while still pushing for innovation: from helping Verizon grow from one million to 100 million customers, to driving transformation across a 200,000-person global bank. Drawing on comparisons between Boeing and SpaceX, and real-world partnerships like HSBC and Nova Credit, John explains why innovation isn’t incompatible with scale, but does require different incentives, risk tolerance, and above all, personal sponsorship from senior leaders.\nWhen David Met Goliath brings together leaders from global incumbents and founders from fast-growing challengers operating in the same industries. Each miniseries pairs a Goliath and a David to explore how scale, structure and experience collide with speed, experimentation and innovation… and why the most meaningful progress happens when the two sides collaborate rather than compete. Brought to you by AlixPartners. \nEnjoyed this episode? Subscribe to When David Met Goliath on your podcast app of choice to hear how founders and global leaders are reshaping industries, and why collaboration between Davids and Goliaths is becoming a competitive advantage.\n\nKey moments\n\n[00:02:00] From wireless to AI: John’s journey across multiple technology waves[00:03:00] Scaling Verizon from 1 million to 100 million customers[00:04:00] Why scale and innovation aren’t opposites — unless culture lets them be[00:06:00] The hidden power of networks and Silicon Valley fluency[00:08:00] Risk aversion inside large organisations — and why it exists[00:10:00] Why incumbents fear cannibalisation more than disruption[00:12:00] Boeing vs SpaceX: two radically different innovation models[00:16:00] The Nova Credit partnership that cut expat approvals from weeks to hours[00:24:00] Why senior...","thumbnail_url":"https://img.transistorcdn.com/H41hkNJMZ0ev_mBgCKnY4I-4l5XIeMA0lvi5deh9GKM/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS81NjMy/M2NiMTRlYTZlOWE0/NzgzYWE1ZGU4ZmFj/ZTViNS5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}