{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"The Future of Surrogacy","title":"The Opportunity Cost of Disconnected Apps in a Surrogacy Agency with Shraddha Jain","html":"","width":"100%","height":180,"duration":2286,"description":"In this episode of The Future of Surrogacy, host Erin Quick sits down with Shraddha Jain, Chief Technology Officer at Simbe, to explore how surrogacy agencies are often trapped in a maze of disconnected tools—each one meant to help, but collectively creates chaos.\nBut there is good news! Shaddha walks through how AI is literally stitching disconnected apps together to manage repetitive tasks and surface meaningful insights—giving agencies a comprehensive view of the patterns and trends they've never had access to before!\nListen whenever you get your podcasts: Spotify | Apple\nKey Takeaways:Disconnected systems drain energy. Most agencies operate in a patchwork of tools that don’t talk to each other.Agent-based workflows change everything. Specialized AI agents can handle intake, scheduling, and data management, reducing errors and saving mental bandwidth.AI is a tool—not an authority. Human judgment, ethics, and empathy have to remain at the center of every decision.Specialization matters. Industry-specific AI expertise, like Simbe in surrogacy, outperforms general-purpose tools because it understands surrogacy’s unique nuances.Data creates predictability. AI can reveal trends and patterns that improve long-term business practices and client outcomes.Episode Chapters00:00 – Introduction: AI’s Role in Human-Centered Work\nSetting the stage: why AI belongs in surrogacy—and how it’s often misunderstood.04:30 – Meet Shradha Jain\nHer background as a technologist and product leader building purpose-driven AI systems, and how she found her way to Simbe.09:00 – The Problem with Patchwork Tools\nWhy most agencies juggle disconnected CRMs, spreadsheets, DocuSign, and texting apps—and how that drains time and focus.15:00 – Agent-Based Workflows Explained\nHow Simbe’s AI agents automate repetitive tasks and surface insights, empowering human teams to focus on connection and care.23:00 – AI as Support, Not Substitute\nShradha and Erin discuss how empathy and judgment can’t be...","thumbnail_url":"https://img.transistorcdn.com/1xaATfgBep9F8JLBxtXYsfeq8ZsFlvcAuCOz__Va6J4/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9iODI3/NDI3MGVjMDMwZDY0/YTY4ZmYzYzgxMDUx/NTE2MS5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}