{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Grit","title":"Inside the Mind of the World’s Most Optimistic CEO","html":"","width":"100%","height":180,"duration":4188,"description":"For Bill McDermott, work has never been just a job.\n\nOn this Labor Day rerun of Grit, first published Jan 9, 2023, the ServiceNow CEO reflects on what he learned from his earliest jobs and how he carried those lessons from a deli counter in Long Island to the boardroom of an $80B software company.\nWe cover:\nWhy Bill bought a deli when he was in high school — and how he competed against 7-Eleven (04:00)\nInterviewing at Xerox and wanting it more than anyone else (08:17)\nUnwavering optimism and being a source of strength for others (12:34)\nHow a love of work has shaped Bill as a person (16:44)\nFacing challenges and keeping a promise to his father (22:00)\nEnjoying the present and keeping an eye on the future (30:01)\nLeaving Xerox for Gartner and learning from a tough experience (33:29)\nSloan Kettering and Father Michael Judge (39:22)\nFollowing the “original dream” vs. building something new at ServiceNow (44:59)\nLosing an eye and getting a pep talk from two Medal of Honor winners (51:15)\nWhy Bill started and ended his book with quotes from two Kennedys (01:01:21)\n\nConnect with Bill\nX\nLinkedIn\nConnect with Joubin\nX\nLinkedIn\nEmail: grit@kleinerperkins.com \n\nLearn more about Kleiner Perkins","thumbnail_url":"https://img.transistorcdn.com/jCea5f44KBONhOsyLyht9nXUrj2YBNfA6fc-kgyfWTM/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/Lzk3NzAvMTY2Nzg2/MjQyOC1hcnR3b3Jr/LmpwZw.webp","thumbnail_width":300,"thumbnail_height":300}