{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Service Industry Success","title":"142. A Case Study on Poor Communication","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/c523e065\"></iframe>","width":"100%","height":180,"duration":1283,"description":"We all know how important effective communication is. It can literally make or break our business.Simultaneously, some of the people who are the worst at communicating really think they are doing a great job at it.How do we know our company is communicating at the level we would like?Tune in and I’ll tell you how I go about figuring this out.If you would like to join Brian's new group for solving your growth and employee problems, just send an introductory email with the subject \"$97 group\" to hello@serviceindustrysuccess.com.Get more at: https://www.serviceindustrysuccess.com","thumbnail_url":"https://img.transistorcdn.com/Gd2VsGVZQHyLXbrdwcngc9r8m8DWdSre5jcsNINqCqc/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzIwMDI5LzE2MjIw/OTk0NTYtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}