{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Pragmatic AI with Matt Stauffer","title":"Why AI Fails at Technical Documentation (and How to Fix It)","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/c82c242b\"></iframe>","width":"100%","height":180,"duration":3069,"description":"In this episode, Matt Stauffer talks with Sarah O’Keefe, founder and CEO of Scriptorium, about why AI keeps falling short on technical and product content, and what organizations can do about it.\n\nThey dig into why dumping unmanaged PDFs into an LLM produces confident but unreliable answers. They also cover how structured, topic-based content and metadata change the outcome, and where AI genuinely shines: summarizing, translating, and transforming content.\n\nThe conversation also takes on bigger questions: the “uninvited author” that now sits between writers and readers, deterministic versus probabilistic content, the EU AI Act, digital sovereignty, and why polished output is no longer a proxy for quality.\nMatt Stauffer on X - https://x.com/mattstauffer\nTighten Website - https://tighten.com/\nScriptorium - https://www.scriptorium.com/\nSarah O’Keefe on LinkedIn - https://www.linkedin.com/in/sarahokeefe/\nThe Uninvited Author - http://www.theuninvitedauthor.com/\n\n-----\n\nEditing and transcription sponsored by Tighten - https://tighten.com/","thumbnail_url":"https://img.transistorcdn.com/3enyAvaW7o2XuKO8gxz1hczs1w-ziZ7Pq03SgiXrNR0/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9kOGQ3/ODc2YWFlNGQ2NDY2/ZTkwYWZlOWU1OTYx/YWMyYS5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}