{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Metric Stack","title":"What is Gross Revenue Retention? with You Mon Tsang, ChurnZero","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/c8ad7589\"></iframe>","width":"100%","height":180,"duration":1313,"description":"Today we’re joined by You Mon Tsang, a 4 time founder and CEO experienced with both enterprise and consumer applications. You Mon is currently founder and CEO at ChurnZero, a company dedicated to helping subscription businesses battle churn. It’s appropriate then that today’s metric is Gross Revenue Retention, a metric that gets to the heart of churn.","thumbnail_url":"https://img.transistorcdn.com/DzFsjtchzw8lpMJZAsKXYa9NkHUqzLXLxPnnbo5_9i8/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzI1MjM4LzE2MzU5/ODc1MDEtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}