{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Forward Thinking Founders","title":"352 - Troy Bolus (OmniPanel) On Turning User Complaints Into Product Roadmaps","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/c916f169\"></iframe>","width":"100%","height":180,"duration":2296,"description":"Troy is the co-founder of OmniPanel. OmniPanel is an analytics platform that surfaces key user insights from your customer support tickets so you can identify when, where, and how user friction impacts your retention and profitability.","thumbnail_url":"https://img.transistorcdn.com/n90skvHZnWkXuUwHIWy-5PiFO75GvJFgDeTivSWX__E/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzU3MzYvMTY2MjY3/NzQ4Mi1hcnR3b3Jr/LmpwZw.webp","thumbnail_width":300,"thumbnail_height":300}