{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Revenue Brothers","title":"Conversational AI with Joachim Schreiner | #036","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/c9d790cf\"></iframe>","width":"100%","height":180,"duration":2125,"description":"Revolutionizing Customer Experiences with Conversational AI | Featuring Joachim Schreiner (CRO, Parloa)In this episode of The Revenue Brothers, host Raul sits down with Joachim Schreiner, the Chief Revenue Officer of Parloa and a pioneer in conversational AI. Despite Toni’s absence, the show continues with a deep dive into the transformative potential of AI in customer interactions.Joachim, who previously led Salesforce Germany for over 16 years, shares his insights on:Why conversational AI is the next big technological shift.How Parloa aims to redefine customer experiences by creating AI agents capable of human-like conversations.The importance of building trust, loyalty, and personalized interactions with customers.The ethical and technical boundaries between bots and true AI agents.The future of AI in sales, customer success, and service industries, and its potential to enhance—not replace—human roles.From real-time customer support to proactive engagement, Joachim explains how conversational AI is not just a trend but a game-changer. Whether you're a SaaS enthusiast, a revenue leader, or curious about the future of AI, this episode is packed with actionable insights and forward-thinking perspectives.🎧 Tune in to discover how technology is reshaping the way businesses connect with their customers!","thumbnail_url":"https://img.transistorcdn.com/x6jguEsTFgCV4kAmDojKUJDytOaCGrZcShz5nDaGh9c/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS81YzUy/N2QyZDBjMTgwNGE5/NTRmMGZlZjZlNThl/NDhlNC5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}