{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Everybody hates your brand","title":"Episode 58 - Talking Retail marketing, Loyalty and delicious chocolate with Amy Harman","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/ca98e11c\"></iframe>","width":"100%","height":180,"duration":2465,"description":"We're back. Sorry, it took a while! However, we're back with a bang. \n\nWe talk to Amy Harman, Head of Customer Marketing at Hotel Chocolat. We cover the idiosyncrasies of retail marketing, the value of Loyalty programs, the pitfalls of discounting and also mental health in the workplace.","thumbnail_url":"https://img.transistorcdn.com/sLn2AfIcefVnGtICNSlvLyhz-70oRx9bwdf1gR-w62g/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8xMDA3/ZmI1Y2ZkZjZiY2M2/ZjE3NjExZjczYmIz/ZjRkOS5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}