{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Grounded Engagement","title":"SE1 E01 Why Most Organizations Stop Improving After Winning a Prize (And How the Best Ones Don't) | Ken Snyder","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/cd33d7a4\"></iframe>","width":"100%","height":180,"duration":2673,"description":"Welcome to the very first episode of the Grounded Engagement Podcast hosted by Kristina Katayama!\nWhat actually separates organizations that keep getting better from the ones that plateau or decline? Ken Snyder, Executive Director of the Shingo Institute at Utah State University's Jon M. Huntsman School of Business, has spent decades studying exactly this. Drawing on 40 years of Shingo Prize data and his own 30-year career in manufacturing leadership, Ken breaks down the three things he wishes he'd known as a leader — and why most organizations are measuring the wrong things entirely.\nIn this conversation, Ken and Kristina explore why KPIs are what Shingo himself called \"death certificates\" — by the time you're reading the results, it's already too late. They dig into what it really means to lead with humility (hint: it doesn't mean being soft), how psychological safety and trust create the conditions for continuous improvement, and why the best organizations eventually reach a point where the team improves faster than leadership ever could on its own.\nWhat you'll take away from this episode:\nWhy tracking results instead of behaviors is the single biggest reason improvement efforts fail\nHow purpose and systems either drive or destroy the right behaviors in an organization\nThe difference between leaders who can navigate tension and those who can't\nWhy humble leaders can actually demand more from their teams, not less\nHow psychological safety directly impacts an organization's ability to improve\nThe inflection point where great cultures become self-sustaining\nConnect with Ken Snyder:\nlinkedin.com/in/snyderken\nExplore the Shingo Institute:\nshingo.org\nI hope you enjoy this episode! Give it a like, share, and subscribe to not miss the content coming your way weekly.\n– Kristina and the Grounded Engagement podcast team\nConnect with Kristina Katayama on LinkedIn: linkedin.com/in/kristina-katayama-029834 \nVisit the Be Possible website here: bepossible.com\nListen to...","thumbnail_url":"https://img.transistorcdn.com/x5xkfdWuX9GmdCJn0ZFNdlTGkxLQjykc0Gn5Spyy9dg/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9jYzVl/NzgyOGI0ZmRiYjZm/YjMxNzEzYjZlOGYy/ODlmNy5wbmc.webp","thumbnail_width":300,"thumbnail_height":300}