{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Organizen FR","title":"Experience Client Ultime : Personnalisation, Emotion et Fidelisation","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/ce42ac6f\"></iframe>","width":"100%","height":180,"duration":257,"description":"Une expérience client ultime repose sur une personnalisation plus fine, des émotions positives et une fidélisation construite dans la durée. L'épisode explore la manière dont ces dimensions s'articulent pour renforcer la relation client, répondre aux","thumbnail_url":"https://img.transistorcdn.com/gL9VEf86mtGbtZrn7b-Y0rzBgfXQo5MVzLqoIFmOQ3E/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8xMzZl/ZTMwNDgzYjkwMWI2/OGM1ODk2YjExMGU3/Nzc5ZS5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}