{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Grit","title":"#129 CRO Zapier, Giancarlo “GC” Lionetti: Recheck, Rebalance","html":"<iframe width=\"100%\" height=\"180\" frameborder=\"no\" scrolling=\"no\" seamless src=\"https://share.transistor.fm/e/d0e57da9\"></iframe>","width":"100%","height":180,"duration":4306,"description":"Guest: Giancarlo “GC” Lionetti, CRO of Zapier\n“I live in a constant state of paranoia,” says Zapier CRO Giancarlo “GC” Lionetti, “which I guess is healthy and unhealthy.” A lifelong hard worker who shows up early and stays late, GC could have kept his job at team collaboration company Atlassian, which he joined before the company even offered stock options to employees. But his hunger for new experiences — and desire to learn things about new disciplines, like sales — took him away to unexpected new roles at Dropbox, Confluent and now Zapier. “If you asked me in every single experience what my next experience was gonna be ... I wouldn’t have guessed the one that I ended up doing,” he says.\nIn this episode, GC and Joubin discuss in-person retreats, the problem with “hybrid” cultures, in-office perks, dyslexia and ChatGPT, Atlassian as a “mini-MBA,” re-directing energy to find happiness, self-service businesses, “fitting the mold,” the space for meetings, and dinner at home with the kids.\nIn this episode, we cover:\nThe Grit tip jar and being an “anti-remote” person at a fully remote company (00:47)\nHow GC compensates for not being able to walk & talk around the office (06:13)\nThe dying art of being early, and GC’s brand of hard work (09:03)\nHis father’s exhausting work life, and his first summer job (16:18)\nIs GC a “pusher” or a “puller,” and some crucial advice from Atlassian CEO Scott Farquhar (21:15)\nWhat he thought in the early days of Atlassian’s ride to the top (27:48)\nWhat Zapier does and how it has helped GC and his wife as parents (31:29)\n“It was hard to take advice, because nobody understood this world” (34:25)\nWhy did GC leave Atlassian for Dropbox? (38:04)\nPassing on paranoia, and is balance required for happiness? (41:16)\nMarketing vs. sales, and the danger of re-running the same playbook in different companies (48:46)\nFitting into a box, and learning from people with different backgrounds (56:28)\nWhy GC doesn’t like traveling very much, and  the place...","thumbnail_url":"https://img.transistorcdn.com/jCea5f44KBONhOsyLyht9nXUrj2YBNfA6fc-kgyfWTM/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/Lzk3NzAvMTY2Nzg2/MjQyOC1hcnR3b3Jr/LmpwZw.webp","thumbnail_width":300,"thumbnail_height":300}