{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Chain of Learning: Leadership Strategies for Transforming Culture, Developing People, and Getting Results","title":"83| Keep Ownership at the Right Level: How to Sustain Organizational Transformation [with Anna Pessah]","html":"","width":"100%","height":180,"duration":2477,"description":"Overstepping ownership rarely looks like overstepping. It looks like moving things along.\nYou know how something could be improved, so you give your suggestion. Work gets done, progress is visible, but the person you were there to develop doesn't build the capability they need, and the improvement doesn't sustain.\n\nEvery change leader, manager, and executive does this at some point. And when we take on ownership of what isn't ours, we end up the bottleneck.\nAs a transformational change leader at Kaiser Permanente, Anna Pessah watches this play out every day with the internal consulting team she leads, and with the physician and operational leaders she supports.\nWe break down this challenge and share the practices to use instead. Leaders don't need to stop helping or teaching. It's about getting clear about what each person owns, and adjusting how you help based on what that leader needs in the moment.\n\nWhen ownership sits in the right place, people grow, improvements hold, and you have the space to do what is actually yours to do.\n\nYou’ll Learn:\nHow to make ownership explicit from the start, by contracting up front and saying out loud which hat you're wearing, coach or consultant or teacher\nWhy leaders learn good coaching practices best by being coached, and how making your own practice visible lets others model it\nWhy the pull to step in gets stronger the more you care about the outcome\nWhy a new practice often swings too far one direction at first, and how to find the middle without abandoning it\nWhen asking coaching questions stops being helpful, and how to be directive without taking over the thinking\nABOUT MY GUEST:\nAnna Pessah leads the internal consulting team that oversees the operating system at the North Valley Service Area of Kaiser Permanente, where she coaches physician and operational leaders on strategy, management systems, and the behaviors that support a culture of improvement. She is an industrial engineer from the University of Michigan and an...","thumbnail_url":"https://img.transistorcdn.com/qYJuLHb2yIPJ-GYlmPbKIGb4yZWoxODifNbGUAjG0No/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS9zaG93/LzQ0ODM4LzE2OTg2/OTY3MDEtYXJ0d29y/ay5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}