{"type":"rich","version":"1.0","provider_name":"Transistor","provider_url":"https://transistor.fm","author_name":"Downshift With Tonnika","title":"Build Your Shop, but Don’t Forget to Build a Life | Greg Buckley - Ep 14","html":"","width":"100%","height":180,"duration":3824,"description":"In this episode, Tonnika and Greg Buckley talk about about the challenges and rewards of running a family business in the automotive industry. Greg shares how health struggles led to a period of self-reflection and stepping back from day-to-day shop operations, only to discover the importance of finding new purpose through nonprofit work. Tonnika also reflects on the influence of her entrepreneurial family and emphasizes the value of building strong, empowered teams—both in the shop and beyond.\nTimestamps:\n00:00 Why wait to live? Enjoying life before retirement\n03:05 Getting hands-off with the shop – and how that backfired\n04:16 Health scares, stepping back, and losing your sense of mattering\n06:33 Rediscovering purpose through nonprofit work\n08:00 The powerful impact of giving back: Charity, YMCA, Autism Delaware\n11:07 Letting go as a parent and a shop leader – joy and heartbreak\n13:10 How real leadership boosts your shop’s KPIs\n14:11 Building a winning team by putting people in the right positions\n15:04 Why Grandma was the ultimate motivational coach\n17:16 Family hustle: Lessons from generations of business legacy\n20:05 Getting fired by your own family (and other shop stories!)\n24:31 When growth brings new problems (and how to solve them)\n26:02 The fine line between great service and setting boundaries with customers\n29:32 The heartbreak and lessons of closing the family shop\n31:42 Wild shop promos: Parties, hot dog carts, and building community\n33:56 The secret: Leading with empathy, not the iron fist\n35:28 Making work really work for your team (4-day weeks & real life outside the shop)\n36:33 Empowering your team to thrive and need you less\n38:08 Rebuilding your social circle and connections in the digital age\n42:15 The importance of “entering the room” even when you doubt yourself\n46:07 Why representation matters in the industry and mentoring the next generation\n48:58 Playing the long game: Using your voice for good\n55:52 Finding your passion outside the shop...","thumbnail_url":"https://img.transistorcdn.com/RqLvAXD6t3OmHHS9ZFHGPTGVrggjn4BeYj1DvroAUC4/rs:fill:0:0:1/w:400/h:400/q:60/mb:500000/aHR0cHM6Ly9pbWct/dXBsb2FkLXByb2R1/Y3Rpb24udHJhbnNp/c3Rvci5mbS8yNzBj/NmUwMzMxNDk0NTIz/OTlhM2UyNjY5ZDM5/ZmM0NC5qcGc.webp","thumbnail_width":300,"thumbnail_height":300}